Legal
Privacy Policy
Last updated July 20, 2026
CR8 Autos respects your privacy. This policy explains what information we collect through this website, why we collect it, how it may be shared, and the choices available to you.
Information we collect
When you request an appointment or submit vehicle damage information, we may collect your name, telephone number, email address, vehicle details, service needs, written messages, and photographs you choose to upload. We may also receive basic technical information such as browser type, device type, referring page, and approximate request time.
How we use information
- Respond to appointment and repair inquiries.
- Review submitted vehicle damage photographs and information.
- Contact you about repair options, scheduling, and next steps.
- Operate, secure, troubleshoot, and improve the website.
- Comply with applicable law and protect our customers, business, and systems.
Photographs and vehicle information
Submitted photographs are used to help our team understand visible vehicle damage. A photo review is preliminary and may not identify hidden, structural, mechanical, or safety-related damage. Final repair recommendations and pricing may require an in-person inspection.
Service providers
We may use service providers to host the website, store submissions, deliver website resources, and support communications. These providers may process information only as needed to perform services for us and are subject to their own terms and privacy practices.
Retention and security
We retain information for as long as reasonably needed to respond to your request, provide services, maintain business records, resolve disputes, and satisfy legal obligations. No method of online storage or transmission is completely secure, but we use reasonable safeguards appropriate to the information involved.
Your choices
You may ask us to correct or delete information you submitted, subject to legal and operational retention requirements. You may also control browser storage through the Cookie Settings link in the footer or through your browser settings.
Children
This website is intended for vehicle owners and service customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy changes
We may update this policy as our website or practices change. The date above identifies the latest revision.
2603 2nd Ave, Watervliet, NY 12189
(518) 495-6876